Change & Culture Specialist
Founder 4CX Academy
Silvia is a strategic thinker with over 20 years of extensive experience in the field of organizational change and culture, internal communication, employee experience, and Media where she served as a Radio and TV Anchor. Silvia trained thousands of employees and has oriented over 300 multinational companies such as Nestlé, Duke Energy, Natura, Oracle, Adidas Swiss Chemistry, and Philips.
Her leadership led to nominate her to serve in several board of directors, and also as Vice President of Colombian Business Council (CEC). She has been professor at top tier universities in Columbia, Peru, and Co-Founded Department of Strategic Management of Internal Communication at the University Pacifico. Silvia earned several degrees in Marketing and an MBA University del Norte de Colombia, and Change Management at MIT.